Lapp Automaatio Oy - General Terms and Conditions

Lapp Automaatio Oy adheres to the Technical Traders’ General Conditions of Sale TK Yleiset 2010 with the following modifications and/or additions.


Prices given in Lapp Automaatio’s price list are gross prices (with certain exceptions) and exclude VAT.

Pricing of cables and single cores, containing copper is based on the following definition:

On the 15th day of the month or the following working day, if this day falls on a weekend or midweek holiday, the average of the of the previous 30 days’ WM higher copper price (*WM CU HIGH EUR/100 kg) is calculated and added with a 1,7% handling fee.

The price of copper, which is calculated above, becomes valid on the 1st day of the month after next (i.e. approximately 1,5 month after the day of the calculation).

The prices are adjusted monthly, in cases where the average copper price changes more than 3 % in comparison to the previous price adjustment.

Lapp Automation reserves the right to adjust prices due to exchange rate fluctuations, raw material market prices or other changes beyond Lapp Automaatio’s control.

Unless otherwise agreed, the entire shipping costs of express deliveries will be charged to the consignee.

Non-stock items are sold in whole packs only.

A surcharge of EUR 30,00 will be added to all orders which total tax-free amount is less than EUR 100,00 (excluding service fees).

Starting from October 1st 2022 a service fee will be charged from deliveries that include handling, measuring, cutting and spooning of cables and conductors to custom lengths. Service fee will not be charged if the default factory length(s) is ordered.

The current terms of sale are available at

If external customer portals are used for order confirmation purposes, only the prices and delivery times are confirmed to such portals, and the Terms and Conditions of Lapp Automaatio Oy are followed unless otherwise has been agreed in writing.

Lapp Automaatio’s offers and quotations are valid if they are attached to the respective purchase order or if the number of the quotation has been referred to, from which the basis of the price on the purchase order is derived from.

Special conditions

Lapp Automaatio is not obliged to compensate the damage incurred to the BUYER or third parties, if the goods were used in direct air and space travel applications and the damage resulted from or in connection with the use of the goods pursuant to this Article, unless such damage would be caused intentionally or in gross negligence by the seller.

Lapp Automaatio reserves the right to deliver cables and single cores measured and cut in its warehouse +/- 10 % of the ordered length or +/- 10 % of non-stock items or the manufacturer’s original packed items. Please contact Lapp Automaatio if other tolerances are required.

In cases of transport damages, at the reception of goods, the recipient is obligated to ensure that the driver records the found damages on the consignment note as a reservation entry. The recipient should not sign the consignment note until a reservation entry has been made. Only findings recorded in writing on the consignment note will be considered.

Transport damages must be reported immediately, no later than within seven (7) days of receipt of the goods.


Unless otherwise agreed payment is to be made no later than fourteen (14) days from the invoice date. Late payments are subject to penalty interest in accordance with current Finnish legislation.

Delivery terms

Unless otherwise agreed, the delivery term is FCA Hyvinkää Finland (INCOTERMS 2010).


The following applies in the event of refunds:

  1. Only refunds where Lapp Automaatio is at fault, such as incorrect delivery or manufacturing fault, can be approved without an additional charge to the BUYER.
  2. All other refunds must be approved by Lapp Automaatio. In order to cover the costs of unpacking, inspection and other measures, as well as repacking, the BUYER will be reimbursed for the stock items with 30% less of the original invoice amount as a restocking charge.
  3. Items manufactured or adjusted according to customer’s specifications cannot be refunded. The same applies for goods with an invoice value of less than EUR 150 net. Also, cables cut to less than 20 m in length cannot be refunded. However, Lapp Automaatio may still request the goods to be returned for further investigation.
  4. In the event of a refund, Lapp Automaatio’s refund number must be quoted. Without it, the goods will not be processed by Lapp Automaatio. For more information on refunds, please contact Lapp Automaatio.

*WM-higher (WestMetall higher copper WM-notiz)

Cable measurement, marking and packaging

Lapp Automaatio measures, cuts and packs the cables and conductors according to customer's wishes.

A service fee is charged for handling, measuring, cutting and spooling of cables and conductors to a custom length(s) according to the following pricing table.

First lenght/delivery batch/spool

20,00 €

Additional lenght(s) from the same spool.

5,00 €


20,00 €

Service fee is not charged if default factory lengths are ordered (e.g. full standard length spool).

Example 1: Cable ÖLFLEX® CLASSIC 110 3G1,5 is measured to the following lengths (from the same spool): 2 x 25 m + 35 m + 64 m. The total amount of service fee in this instance would be: 20,00 € + 3 x 5,00 € = 35,00 €.

Example 2: Cable ÖLFLEX® CLASSIC 110 3G1,5 is measured 1 x 65 m, cable ÖLFLEX® CLASSIC 110 CY 4G2,5 is measured 2 x 28 m and conductor H07V-K 16 BK is measured 10 x 12 m. The total amount of service fee in this instance would be: 1 x 20,00 € + 1 x 20,00 € + 1 x 5,00 € + 1 x 20,00 € + 9 x 5,00 € = 110,00 €. 

When ordering cables and/or conductors it is necessary to inform clearly the wanted length(s) in meters. 

Lapp Automaatio reserves the right to deliver cables and single cores measured and cut in its warehouse +/- 10 % of the ordered length or +/- 10 % of non-stock items or the manufacturer’s original packed items. Please contact Lapp Automaatio if other tolerances are required. 

Labeling and packaging service

Lapp Automaatio makes wire and cable markings on behalf of customers. In addition, the cables and conductors are packed accordingly to customer's wishes. The services of marking and packing will be charged according to the separate agreement or quatation.

Please find LAPP Automaatio sales contact details from to get for more information!

Asiantuntijamme apunasi
ota yhteyttä!

Tekninen myynti
Tarjouspyynnöt, speksaus, tuotetuki

020 764 6410


Avoimet tilaukset, tilausten seuranta

020 764 6420